RackyAI | 135 followers on LinkedIn. eCommerce Intelligence OS | Sound familiar? You have game-changing ideas to improve your results and show what you're really capable of, but the daily grind simply eats up all your time, leaving no room to put them into practice. It's the operational trap: you and your team end up putting brilliant ideas and projects on the back burner, all because you're constantly dealing with last-minute firefighting.