Support Services Group - Mexico | 1,975 followers on LinkedIn. Support Services Group (SSG) is a global contact center providing top-notch customer care to leading brands worldwide. | Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Currently, we are strategically located in 10 countries with 20+ locations and 10,000+ employees. Our mission since day one has been to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty.