Zappos Family of Companies | 117,385 followers on LinkedIn. Zappos.com is an e-commerce company known for delivering WOW to its customers, brand partners, and employees. | Zappos is an e-commerce company known for delivering WOW to its customers, brand partners, and employees. Born in San Francisco, raised in Las Vegas, Zappos was founded in 1999 as a shoe retailer. And we sure have come a long way.