Communication Officer
Dakar, Dakar, Senegal • View all jobsOur mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
We are hiring a Communication Officer enthusiastic about crafting compelling narratives and excited about Wave's mission. In this role, you will join our Communications and Public Affairs team, reporting to the Public Relations & Press Lead. Your responsibilities will include overseeing the implementation of communication strategies at the country level, fostering collaborations with key stakeholders, and enhancing the company's positive brand perception. Join us in shaping impactful stories and driving our communication initiatives forward.
In this role, you’ll:
- Developing comprehensive communication plans that resonate with Wave's ethos.
- Strategically enhancing Wave's presence in Senegal through targeted communication channels.
- Managing the communications calendar for Senegal, ensuring timely and impactful messaging:
- Facilitating external communications and managing press inquiries with finesse.
- Orchestrating events to uphold Wave's brand integrity, including panel participation facilitation.
- Crafting educational corporate communication materials for both internal and external stakeholders.
- Collaborating with the brand team to create compelling print and digital content for PR initiatives.
- Overseeing copywriting, editing, and proofreading tasks to maintain communication excellence.
- Planning and coordinating events for the Communications and External Affairs team in Senegal.
Key details
- Location: Dakar, Sénégal - possible travels within the country.
- Work authorisation in Senegal required.
- We pay health care insurance for yourself and your dependents.
- We support working parents - we offer generous parental leave policies and subsidised childcare when you return to work.
- We help you live your fullest life now! We subsidise gym memberships, fitness classes, and workout equipment.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- A degree in communications, marketing, journalism, or related fields.
- Fluency in French and English is a must.
- The ideal candidate should possess a minimum of 5 years of experience in a similar role.
- Strong oral and written communication skills are crucial, with a focus on assessing excellence.
- A profound understanding of Senegal's social, economic, and cultural landscape, as well as its media environment and stakeholder management framework, is essential.
- Previous experience in financial services or a communications agency is preferred. Additional expertise in customer relationship management, public relations, risk mitigation, and press management would be advantageous.
You might be a good fit if you
.- Have strong written and verbal skills, passionate about writing, editing, and planning.
- Are excited and motivated by the technology as a path to financial inclusion for Senegal.
- Are entrepreneurial by nature, can think out of the box, and are proactive in finding solutions to blockers.
- Are an excellent planner and coordinator who is rigorous and organised.
- Are a good team player who is intellectually curious and defaults to over-communicating.
- Are excessively detail-oriented and seek to achieve excellence in everything they do.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.