Who You Are:

• A product-minded leader with 5+ years of experience in client services, technical sales, commerce consulting, or product management
• Deep understanding of the Shopify ecosystem — from platform capabilities to partner apps and merchant needs
• Strong communicator across mediums — whether it’s a C-level pitch, a quick Slack message, or a detailed follow-up doc
• Comfortable navigating ambiguity, asking smart questions, and unblocking teams to keep projects moving
• Highly organized and detail-obsessed — you keep your CRM clean, your notes sharp, and your tasks on time
• Trusted partner to both clients and internal teams — able to manage expectations, resolve conflicts, and build long-term relationships
• Natural at spotting commercial opportunities and thinking beyond the current scope to expand accounts

What You'll Do:

• Own the full sales motion for Shopify Commerce leads — from first conversation through signed proposal
• Conduct discovery calls that get to the heart of what’s needed (not just what’s requested)
• Collaborate with Solutions Architects and the Delivery team to scope accurate, compelling proposals
• Lead proposals and pitches, ensuring they’re aligned with technical feasibility and client goals
• Act as the main point of contact for clients throughout pre-sale, implementation, and post-launch
• Build strong, trusted relationships through consistent communication (calls, texts, Slack, emails — whatever it takes)
• Partner with Delivery leads to ensure smooth transitions from sales to execution, with proper knowledge transfer
• Identify and escalate blockers, manage internal and external expectations, and ensure high-quality delivery
• Spot and develop new opportunities within existing accounts through roadmap planning and strategic conversations
• Champion best practices for process, communication, and client experience across the Commerce team

Nice to Have:

• Previous experience at a digital product agency, Shopify consultancy, or commerce-focused startup
• Hands-on experience with Shopify builds, migrations, or custom implementations
• Exposure to commerce platforms beyond Shopify (e.g., BigCommerce, Magento)
• Experience working with cross-functional product teams (design, engineering, strategy)

Why Work With Us

• 🚀

  Accelerate Your Growth:

  Work across multiple industries and cutting-edge projects with a team that ships fast.
• 💥

  Maximum Impact:

  Shape the future of the tech industry by helping ambitious projects reach their potential.
• 🏅

  True Ownership:

  Everyone ships code and has real autonomy with minimal meetings.
• 💡

  Continuous Learning:

  Be part of a team of senior engineers and designers who love learning and knowledge sharing.
  

Why This Might Not Be For You

• 🤖

  You Resist Modern Tools:

  We leverage AI and cutting-edge technology to build rapidly and focus our energy on solving the most complex, high-impact challenges for our clients.
• 🏗️

  You Crave High Structure:

  We thrive in an autonomous, fast-moving environment, which means you need to be comfortable with some ambiguity.
• 😴

  You Prefer Conventional Careers:

  Our consulting approach involves varied projects and direct client interaction — it's not for everyone.
• 1️⃣

  You Like Staying in One Lane:

  Our projects require adapting to different tech stacks and modern tooling quickly.

Benefits & Perks

• 🌐

  Work From Anywhere:

  Choose your workspace — all you need is strong wifi and a passion for building!
• 🧘‍♂️

  Work / Life Balance:

  We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life.
• 🩺

  Employee Care:

  We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees)
• 🏖️

  Unlimited PTO:

  Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind.
• 🎉

  Regular Team Retreat:

  Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.