Founder / Strategic Advisor

With 20+ years of experience in SaaS, Customer Success, and IT, I am an expert in enhancing user experiences, driving adoption, and guiding platform evolution. Transitioned from Web2 engineering and customer success to professional services for Web3 and AI startups, enterprises and investors, leveraging expertise in digital transformation. Early adopter of DePIN, providing infrastructure, investment and fractional Customer Success leadership to Web3 and AI startups. Proven leader in product launch, platform success, product growth, and churn reduction, with a strong technical background as a former Technical Architect.