Mathew Cronin
Customer Success Manager | Team Leader | 15+ Years in SaaS, Retention, Enablement & Expansion
Customer Success Manager | Team Leader | 15+ Years in SaaS, Retention, Enablement & Expansion
Client Success
PERSUIT®
• www.linkedin.com/company/persuit%E2%84%A2
• Full-time
Jan 2025 - Present
Manager, Strategic Customer Success Team (Mid-Market)
Firstup
• www.linkedin.com/company/firstup-io
• Full-time
Sep 2021 - Aug 2023
San Francisco, California, United States
Engagement Manager
firstup.io
• www.linkedin.com/company/firstup-io
• Full-time
Jun 2020 - Sep 2021
San Francisco, California, United States
Strategic Account Manager, Key Accounts
Dispatch
• www.linkedin.com/company/dispatch-me
May 2017 - May 2020
Boston, Massachusetts
Manager, Partner Development
Wistia
• www.linkedin.com/company/wistia
Dec 2016 - May 2017
Cambridge, MA
Sr. Customer Success Manager
Wistia
• www.linkedin.com/company/wistia
Jul 2014 - May 2017
Cambridge, MA