I deliver technology solutions across web, mobile, tablet and physical environments. I've worked on projects for diverse clients in many industries including healthcare, financial services, energy, telecommunications, hospitalities, consumer appliances, and packaging. I'm passionate about consumer empathy and understanding, collaborating with multidisciplinary teams, and designing products and services to change the world for the better. Specialties: I specialize in qualitative research, participatory design, workshop facilitation, conceptual modeling, persona and scenario building, information architecture, wire framing, interactive prototyping, usability testing, visualization, and storyboarding.